Shipping & delivery
Where we ship, what it costs, how long it takes
We decant in Slovenia and ship tracked to 26 European Union countries, and to 1 more across the rest of Europe. Pick your country below for its rate, its carrier and a delivery estimate we can actually stand behind.
What shipping costs
One rate covers the whole EU, whether the parcel is going an hour over the border or to Cyprus. It gets cheaper as the order gets bigger.
- Any order 4.95 €
- Orders over 39 € Free
Slovenia has its own, lower rates — there is no international leg to pay for. See shipping within Slovenia.
What happens after you order
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We pour it
Nothing is decanted in advance, so nothing sits on a shelf losing its top notes. Your order is measured from a full, genuine bottle after you place it, labelled with the fragrance and the source bottle’s batch code, and sealed in a leak-proof bag.
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We hand it to Pošta Slovenije
Within 24 hours of your order — and we check it rather than assume it: every order is timed from checkout to hand-over, and the median is 1 business day.
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Your country’s post delivers it
Pošta Slovenije carries the parcel to your country and hands it to the national postal operator — Hrvatska pošta, Poste Italiane, Correos, whoever it is where you are — for the last leg. Your country’s page names the carrier and links its tracking.
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You can watch it the whole way
Every order is tracked, with the number in your dispatch email. There is no cheaper untracked option, deliberately: an untracked parcel has no proof of delivery, which leaves you with no protection if it goes missing.
Every country we ship to
Rates and thresholds come straight from our live shipping settings, so what you see here is what checkout will charge.
| Country | Standard | Free over | Typical delivery | Delivered by |
|---|---|---|---|---|
| Austria Österreich | 4.95 € | 39 € | 2–5 business days | Österreichische Post |
| Belgium België / Belgique | 4.95 € | 39 € | 2–5 business days | bpost |
| Bulgaria България | 4.95 € | 39 € | 5–9 business days | Български пощи |
| Croatia Hrvatska | 4.95 € | 39 € | 1–4 business days | Hrvatska pošta |
| Cyprus Κύπρος | 4.95 € | 39 € | 6–11 business days | Cyprus Post |
| Czechia Česko | 4.95 € | 39 € | 3–6 business days | Česká pošta |
| Denmark Danmark | 4.95 € | 39 € | 4–7 business days | PostNord Danmark |
| Estonia Eesti | 4.95 € | 39 € | 5–8 business days | Omniva |
| Finland Suomi | 4.95 € | 39 € | 5–9 business days | Posti |
| France | 4.95 € | 39 € | 3–6 business days | La Poste |
| Germany Deutschland | 4.95 € | 39 € | 1–4 business days | Deutsche Post / DHL |
| Greece Ελλάδα | 4.95 € | 39 € | 5–9 business days | ELTA (Ελληνικά Ταχυδρομεία) |
| Hungary Magyarország | 4.95 € | 39 € | 2–5 business days | Magyar Posta |
| Italy Italia | 4.95 € | 39 € | 2–5 business days | Poste Italiane |
| Latvia Latvija | 4.95 € | 39 € | 5–8 business days | Latvijas Pasts |
| Lithuania Lietuva | 4.95 € | 39 € | 5–8 business days | Lietuvos paštas |
| Luxembourg Lëtzebuerg | 4.95 € | 39 € | 3–7 business days | POST Luxembourg |
| Malta | 4.95 € | 39 € | 6–10 business days | MaltaPost |
| Netherlands Nederland | 4.95 € | 39 € | 2–5 business days | PostNL |
| Poland Polska | 4.95 € | 39 € | 4–7 business days | Poczta Polska |
| Portugal | 4.95 € | 39 € | 3–6 business days | CTT |
| Romania România | 4.95 € | 39 € | 4–8 business days | Poșta Română |
| Slovakia Slovensko | 4.95 € | 39 € | 3–6 business days | Slovenská pošta |
| Slovenia Slovenija | 3.49 € | 39 € | 0–3 business days | Pošta Slovenije |
| Spain España | 4.95 € | 39 € | 3–8 business days | Correos |
| Sweden Sverige | 4.95 € | 39 € | 2–8 business days | PostNord Sverige |
| Switzerland Schweiz / Suisse / Svizzera | 4.95 € | 49 € | 4–9 business days | Die Post / La Poste Suisse |
Delivery times combine our own measured dispatch time with the carrier’s transit estimate for that country. Where we have our own delivery data for a country, we use what we measured instead — the country page says which of the two you are looking at.
Shipping questions
Which countries do you ship to?
26 European Union member states, plus 1 more in Europe outside the EU. Every one is tracked, and every one has its own page below with the rate, the carrier and what to expect at the door. We do not ship anywhere else.
Will I pay customs or import charges?
Inside the EU, no. A parcel from Slovenia to another member state is an internal shipment — no declaration, no import VAT, no handling fee — and the total at checkout is the entire cost. Outside the EU customs union it is an import, and that promise does not hold: the destination can charge VAT and its carrier a clearance fee on delivery, neither of which we can collect or waive at checkout. Each country page says what to expect, and the cart says it again once you have entered an address.
How quickly do you dispatch an order?
Every decant is poured to order, so nothing sits on a shelf waiting: orders are poured, labelled, packed and handed to Pošta Slovenije within 24 hours. Orders placed at a weekend are poured on the next working day.
Is every order tracked?
Yes, and there is no cheaper untracked option. Tracking costs us a couple of euros a parcel and we considered offering a version without it — but an untracked parcel has no proof of delivery, which means no protection for you if it goes missing and no way for us to prove it arrived. On something as small and easily mislaid as a decant, that is the wrong saving. Your dispatch email carries the tracking number.
What happens if a decant leaks or arrives damaged?
Photograph it and contact us as soon as you notice the problem (this does not limit your statutory notification periods) and we will replace it or refund it. Every decant travels in a sealed atomiser inside a leak-proof bag with absorbent material, which is why this is rare — but the longer routes exist and distance is our problem, not something we pass on to you.
Is shipping cheaper in Slovenia?
Yes — it is the country we decant in, so there is no international leg to pay for. Tracked delivery to Slovenia costs 3.49 € on any order, then free over 39 €. Every order is tracked, and the price at checkout is the whole cost — there are no customs charges or handling fees inside the EU.
Try it before you commit to a bottle
A 2 ml decant is two or three wears — enough to know. Poured fresh from a genuine bottle, tracked to your door, anywhere we ship.