Cookie policy
Updated: 30 September 2026
1. Operator and scope
Noventis d.o.o., Ulica Eve Lovše 18, 2000 Maribor, Slovenia. Registration number: 7472030000. Tax number: 81239700. Email: [email protected]. Fragnatium is the shop operated by Noventis d.o.o.
Cookies and similar storage can keep a cart or login working, remember a requested preference, measure visits or link advertising to sales. Device storage and access are governed by Article 225 ZEKom-2; processing of personal data is also subject to GDPR. Essential functionality and optional tracking have different purposes and legal requirements.
2. Essential functions
Storage strictly necessary to provide a service you expressly request does not require cookie consent. This includes the WooCommerce cart/session (woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*; session or normally up to two days), authentication when you log in, and proportionate security/payment functions needed for a requested transaction. A language preference such as gloty_redirect remembers your language choice. Stripe may use __stripe_mid (up to one year) and short-lived session identifiers for payment security; PayPal uses identifiers when its payment service is loaded or selected. A provider being a payment provider does not make all its tracking essential.
3. Optional analytics, advertising and chat
The following integrations were identified in the site configuration/browser audit on 30 September 2026. Their optional tracking requires prior consent; they are not necessary simply because they help us run advertising or understand sales. Identifiers are generally pseudonymous, not necessarily anonymous.
| Service / identifier | Purpose | Device lifetime |
|---|---|---|
| Google Analytics: _ga, _ga_* | Visit, interaction and conversion measurement | Up to 400 days in the audited browser; may be renewed |
| PostHog: ph_*_posthog | Product/website usage analytics | Up to one year; may be renewed |
| Meta: _fbp, _fbc where present | Advertising attribution and remarketing audiences | Normally up to 90 days |
| OpenAI: __obref and __oppref where present | Browser/click attribution for advertising and conversion measurement | __obref up to one year in the audited browser; click-identifier lifetime depends on the provider configuration |
| WooCommerce attribution: sbjs_* | Visit-source and order attribution | Mostly session; sbjs_session approximately 30 minutes |
| Tawk.to: twk_idm_key, TawkConnectionTime and related storage | Customer chat and chat-session continuity | Session and provider-configured persistent storage |
| Trustpilot integration | Review invitations and associated measurement | Depends on the interaction and provider settings |
These are not a guarantee that every identifier is present for every visitor. Browser limits, provider changes and your choices affect expiry. Expiry on your device is separate from retention of events already sent to a provider. Previously stored identifiers can remain after an integration is disabled until they expire or are deleted.
4. Consent and your controls
Valid consent must be informed, specific and freely given through an affirmative choice. Continuing to browse, accepting purchase terms or leaving a pre-selected option unchanged is not consent. Optional purposes must be rejectable separately from essential shop functions, and withdrawal must be as easy as giving consent. Rejecting optional tracking must not prevent a purchase.
You can also inspect, block or delete storage in your browser’s site-data settings. Blocking all cookies can interrupt a cart or login. Browser controls are an additional safeguard, not a replacement for the site’s obligation to obtain consent. For help with choices, withdrawal of consent or personal-data rights, contact [email protected]. This policy itself does not record or grant consent.
5. Recipients, transfers and rights
The Privacy policy identifies recipients, international-transfer requirements, retention criteria and your GDPR rights. Provider notices explain their own processing. Contact Noventis d.o.o. at [email protected] about this policy.
Politika piškotkov
Posodobljeno: 30. september 2026
1. Upravljavec in obseg
Noventis d.o.o., Ulica Eve Lovše 18, 2000 Maribor, Slovenija. Matična številka: 7472030000. Davčna številka: 81239700. E-pošta: [email protected]. Spletno trgovino Fragnatium upravlja družba Noventis d.o.o.
Piškotki in podobna shramba lahko omogočajo košarico in prijavo, pomnijo zahtevano izbiro, merijo obiske ali povezujejo oglase z nakupi. Za shranjevanje in dostop do podatkov v napravi velja 225. člen ZEKom-2, za obdelavo osebnih podatkov pa tudi GDPR. Nujno delovanje in neobvezno sledenje imata različne namene in pravne pogoje.
2. Nujne funkcije
Za shrambo, ki je nujno potrebna za storitev, ki jo izrecno zahtevate, privolitev za piškotke ni potrebna. Sem sodijo košarica in seja WooCommerce (woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*; seja oziroma praviloma največ dva dni), avtentikacija ob prijavi ter sorazmerne varnostne in plačilne funkcije za zahtevano transakcijo. gloty_redirect pomni izbiro jezika. Stripe lahko za varnost plačil uporablja __stripe_mid (do enega leta) in kratkotrajne sejne identifikatorje; PayPal uporablja identifikatorje ob nalaganju ali izbiri svoje plačilne storitve. Dejstvo, da gre za ponudnika plačil, še ne pomeni, da je vse njegovo sledenje nujno.
3. Neobvezna analitika, oglaševanje in klepet
Spodnje integracije so bile ugotovljene v nastavitvah oziroma brskalniškem pregledu 30. septembra 2026. Za njihovo neobvezno sledenje je potrebna predhodna privolitev; niso nujne zgolj zato, ker nam pomagajo pri oglaševanju ali razumevanju prodaje. Identifikatorji so praviloma psevdonimni, ne nujno anonimni.
| Storitev / identifikator | Namen | Hramba v napravi |
|---|---|---|
| Google Analytics: _ga, _ga_* | Merjenje obiskov, interakcij in konverzij | Do 400 dni v pregledanem brskalniku; lahko se obnovi |
| PostHog: ph_*_posthog | Analitika uporabe spletnega mesta | Do enega leta; lahko se obnovi |
| Meta: _fbp, _fbc, kadar je prisoten | Pripisovanje oglasom in ponovno trženje | Praviloma do 90 dni |
| OpenAI: __obref in __oppref, kadar je prisoten | Povezovanje brskalnika in klika z oglasi ter merjenje konverzij | __obref do enega leta v pregledanem brskalniku; trajanje identifikatorja klika je odvisno od nastavitev ponudnika |
| Pripisovanje WooCommerce: sbjs_* | Izvor obiska in pripisovanje naročil | Večinoma seja; sbjs_session približno 30 minut |
| Tawk.to: twk_idm_key, TawkConnectionTime in povezana shramba | Klepet s podporo in kontinuiteta seje | Seja in trajna shramba po nastavitvah ponudnika |
| Integracija Trustpilot | Vabila k oddaji mnenj in povezano merjenje | Odvisno od interakcije in nastavitev ponudnika |
Vsi identifikatorji niso nujno prisotni pri vsakem obiskovalcu. Omejitve brskalnika, spremembe ponudnikov in vaše izbire vplivajo na potek. Potek v napravi ni enak hrambi dogodkov, ki jih je ponudnik že prejel. Prej shranjeni identifikatorji lahko po izklopu integracije ostanejo do poteka ali izbrisa.
4. Privolitev in vaše izbire
Veljavna privolitev mora biti informirana, posebna in prostovoljna ter izražena z aktivno izbiro. Nadaljnje brskanje, sprejetje prodajnih pogojev ali nespremenjena vnaprej označena možnost niso privolitev. Neobvezne namene mora biti mogoče zavrniti ločeno od nujnih funkcij trgovine; preklic mora biti enako preprost kot podaja privolitve. Zavrnitev neobveznega sledenja ne sme onemogočiti nakupa.
Shrambo lahko pregledate, blokirate ali izbrišete tudi v nastavitvah podatkov spletnega mesta v brskalniku. Blokiranje vseh piškotkov lahko prekine košarico ali prijavo. Nastavitve brskalnika so dodatno varovalo, ne nadomestilo za obveznost spletnega mesta pridobiti privolitev. Za pomoč pri izbirah, preklicu ali pravicah pišite na [email protected]. Ta politika sama ne beleži in ne daje privolitve.
5. Prejemniki, prenosi in pravice
Politika zasebnosti navaja prejemnike, zahteve za mednarodne prenose, merila hrambe in pravice po GDPR. Obvestila ponudnikov pojasnjujejo njihovo obdelavo. Za vprašanja o tej politiki pišite družbi Noventis d.o.o. na [email protected].